This Website is solely and exclusively owned and operated by Addendum Sales Pvt. Ltd. and Addendum Sales Pvt Ltd. is the Original Owner and Author of the Website www.Vacha.in and of all the copyrights, trademarks,
brand names, logos and other intellectual property rights incidental or consequential thereto.
This website contains material which is owned by or licensed to the website. This material includes, but is not limited to, data, documents, information, details, design, layout, appearance and graphics. Reproduction of any material is prohibited, other than with prior written permission of Vacha.
The materials and services provided for and depicted on the Website are the sole properties of Vacha and protected by copyright, trademark, patent and other intellectual property laws. All text, graphics, video, data or other content on the website (“Content”) is provided to you by Vacha for the sole purpose of using the Services. The Content may be modified from time to time by Vacha at its sole discretion.
No material from the Website may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way save and except that you may download one copy of the materials on any single computer for your personal non-commercial residential use only, provided that you keep intact all copyright and other intellectual property rights.
Modification of the materials or use of the materials published on the Website for any other purpose is not permissible and will be construed as a violation of Vacha’s copyright and other proprietary rights by you.
The use of any such material on any other Website or networked computer environment is strictly prohibited and is liable for civil, criminal or other legal proceedings.
Except as otherwise indicated on this Website and except for the logos, trademarks, service marks, brand names and trade names of other companies that are displayed on this Website, all trademarks, logos, brand name, copyright, service marks and trade name associated with Vacha are the sole and exclusive property of Vacha.
You agree to use this Website only for lawful purposes (i.e that are not fraudulent, illegal, unauthorized or harmful in any manner), and in a manner which does not infringe the rights, or restrict, or inhibit the use and enjoyment of the website by any third party. You must not use the services provided by Vacha or the Website to abuse, harass, threaten, impersonate, intimidate or otherwise violate the legal rights of others. The Website, the copyrights, trade mark, logo, trade name, brand name and other intellectual property rights now existing or that may arise/accrue in future to from the Website and the Contents thereof are the sole and exclusive ownership and property of Vacha and are protected by applicable copyright, trademark and other intellectual property laws of India.
Except as expressly authorized herein, you shall not modify, license, assign, sell, distribute, reproduce, transmit, display, publish, broadcast, circulate, disseminate, commercially exploit or create derivative works based on the Website, the Service or the Content in any manner (including electronic, print or other media now known or hereafter developed) without our written consent.
Use of the Website or the Content in violation of these Terms and Conditions of use, or any applicable law, rule or regulation, or the rights of any third party is strictly prohibited and any act to the contrary shall be entirely at your own risk, costs and consequences thereof.
We expressly prohibit the use of devices (including software) designed to provide repeated automated access to the Website and the Content for any commercial purpose except for those expressly authorized by us.
Tsafaki reserves the right to moderate any user generated content on the website including comments, suggestions, etc. You are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law of India. We do not assume any liability or responsibility, jointly or severally, arising from the contents of any communications containing any defamatory, erroneous, inaccurate, libelous, obscene or profane material. We reserve the right to take down, change, edit, or remove any user material or conversations that are illegal, indecent, obscene or offensive, or that violates our policies in any way.
Vacha reserves the right to suspend, or discontinue the provision of any individual service on this Website or indeed suspend or discontinue this Website all together without any notice or liability on its part.
We reserve the right to take any and all measures necessary to prevent such access, including denial or termination of your access to the Website. In the event that you download any software from the Website, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the “Software”) shall always be the ownership and property of Vacha and Vacha retains full and complete title to the Software, and all intellectual property rights therein.
In the event you become aware of any infringement of any intellectual property rights of Vacha or any action against or proceeding against Vacha, you shall forthwith in good faith inform Vacha of the same.
For any claims or notices regarding purported unauthorized use of copyright material on this Website, rights holders or their authorized representatives may contact Addendum Sales Pvt. Ltd. as per the ‘contact us’ page on the Website with full details of the complaint including particulars of the violations noted. This Website may contain third party advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Website is accurate and complies with applicable laws. This Website will not be responsible for the illegality of or any error or inaccuracy in advertisers’ or sponsors’ materials.
You may create a link to this Website, though should you do so, the same is at your own risk and the terms of this agreement will apply to your use of this website by linking to it. From time to time, this Website may also include links to other websites. These links are provided for your convenience to provide you with further information. They do not signify are endorsement of the website(s). We do not hold ourselves responsible for the content of the linked website(s).
You confirm that you are of the age of 18 or above and of sound disposing mind; and have accessed the Website voluntarily with full knowledge and notice of the terms and conditions of use,
its binding nature and consequences of such breach.
You acknowledge that Vacha reserves the right to refuse service to anyone and to cancel user access at any time.
Vacha shall, from time to time provide you with exclusive user names, passwords and/or other unique identifiers (“User Codes”) to enable you to access and use the Website.
You shall be liable and responsible for the security and confidentiality of the User Codes and agree not to disclose them to any third party.
You are responsible for any and all information provided and any and all acts and/or omissions that occur while User Codes are being used.
Vacha shall not be liable or responsible for any breach of security caused by your failure to maintain the confidentiality and/or security of any of the User Codes.
If you create a login and apply for an account, you must provide accurate and complete registration information, and you are responsible for any activity that occurs under your identity. Vacha is not responsible for unsatisfactory delivery or unavailability of service caused by inaccurate registration information.
You agree and confirm to notify us immediately in the event of loss, theft or disclosure of any or all of the User Codes, if you became aware and have knowledge that the confidentiality or security of any or all of the User Codes has been compromised in any way or unauthorized access to and/or use of the Website.
Vacha.in assumes that all information provided by the users/account holders at the time of signup as well as changes and updating of profile is correct and true in nature and any bogus registration or use of account.
We reserve the right to revoke or modify the User Codes at any time without prior notice. Vacha reserves the right to refuse registration and deny creation of an Account and associated User ID and Password to any User at its sole discretion. We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any payment transaction, on account of the cardholder having exceeded the preset limit mutually agreed by us with our bank from time to time. Your uninterrupted access or use of this website on this basis may be prevented by certain factors outside our reasonable control including, without limitation, the unavailability, inoperability or interruption of the Internet or other telecommunications services or as a result of any maintenance or other service work carried out on this website. We do not accept any responsibility and will not be liable for any loss or damage whatsoever arising out of or in connection with any ability/inability to access or to use the Website.
In particular, you agree that all information provided to the Website for the purpose of availing the services offered by the Website are correct in all particulars. You agree to inform the website of the change of any information or particulars required by the Website and provided by you in order to avail the services. You agree that you will be solely responsible for ensuring the accuracy and correctness of all details provided to the Website and agree to indemnify the Website and (the company) from all liability arising as a result of any false, incorrect or fraudulent information provided by you.
When you open an account to use or access certain portions of the Website, you must provide complete and accurate information as requested on the registration form (It is your responsibility to inform the Website of any changes to that information). You will also be asked to provide a user name and password. You are entirely responsible for maintaining the confidentiality of your password. You may not use a third party’s account, user name or password at any time. You agree to notify the Website immediately of any unauthorized use of your account, user name or password. This may be done through email at firstname.lastname@example.org. The Website shall not be liable for any losses you incur as a result of someone else’s use of your account or password, either with or without your knowledge. You may be held liable for any losses incurred by the Website, its affiliates, officers, directors, employees, consultants, agents and representatives due to someone else’s use of your account or password.
Your use of this Website is subject to the condition that you will not take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure;
Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this Website;
Deep-link to any portion of this Website for any purpose without our express written permission; or
“Frame”, “mirror” or otherwise incorporate any part of this Website into any other website without our prior written authorization.
Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by us in connection with the Website.
The sole discretion of termination and suspension of any account and the refusal of service to any person or account holder lies with the Website and Vacha.in can do the same by giving a notice to the user/account holder less than 24 hours in advance.
Vacha enables you to post your reviews, statements , audio visual media and comments on various products and Services featured on the Website, and in respect of such a comment/article/blog,
You grant Vacha and/or its affiliates the right and authority to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such reviews and
comments throughout the world in any media and to use the name, if any, that you submit in connection with such review or comment.
By submitting ideas, comments, suggestions, documents, and/or proposals to Vacha.in through the Website, on Vacha Facebook Page & on any other Social Media Platform, you agree to grant Vacha the permission to use or disclose (or choose not to use or disclose) without any restriction or limitation, any such User Feedback for any purpose, in any way, in any media worldwide.
By submitting any slogan, video, blog or any other original content you hand over to the Website the copyright to reproduce the same. Under no circumstances will the Website be obligated to give any compensation for the same. Vacha may give credit to the submitter however all intellectual property rights to the content submitted would belong to Vacha.
In order to allow Vacha to use your User Feedback, you acknowledge and agree that:
Vacha is not under any obligation of confidentiality, express or implied, with respect to such User Feedback;
Vacha may have under consideration or in development something similar to such User Feedback already; and
you are not entitled to any compensation or reimbursement of any kind from Vacha under any circumstances for such User Feedback including any audio visual media or video or post you submit.
Vacha in its sole discretion at any time and with or without notice may offer / reduce or cancel incentives or promotions, shorten or extend / cut short the duration of any incentive or
promotional program and/or terminate or modify any incentive or promotional program.
All discounts being offered are the sole discretion of the Vacha and any queries regarding the same is to be directed to Vacha.
The deals, offers, discounts etc. offered to one user/account holder will be in the name of the person registered at the time of signup and cannot be used, sold, transferred, or in any way distributed to other account holders or to anyone else in general.
You hereby represent and warrant to Vacha that:
You are the person to whom the User Codes used to access the Website were issued by us and the information you provided to us in connection with the issuance of the User Codes, if any, was and is correct accurate and complete, and you take sole responsibility to update such information and as when necessary, or
You are accessing the Website on behalf of the company or organization to whom the User Codes you used to access the Website were issued by us; You authorize Vacha to verify this information, and Vacha at its sole discretion, may prosecute users for any incorrect information or any misrepresentation.
You will not modify, reverse engineer, hack, de-compile or reverse compile any of our technology, including any software or Java applets associated with the Website; or modify another website so as to falsely imply that it is associated with www.Vacha.in.
Failure by Vacha to strictly enforce any of the provisions set out in this agreement or failure to exercise an option to remedy a breach shall not be construed as waiver of such provisions and shall not affect the validity of the Terms and Conditions or of any part thereof or the right to enforce the whole or any part thereof. No waiver of any of the provisions of this agreement shall be effective unless expressly stated to be the case in a written document signed by both parties.
Vacha is dedicated to maintain the privacy of the users/account holders with respect to all the necessary information given at the time of registration and thereafter. However, you will provide the same at your own risk and the Website or its owners
will not be in any way held responsible for any misuse or duplication of data provided therein for any reason by any third party. By providing the information as prescribed in the registration form and thereafter, you also consent to the tabulation,
storage and use of the above data by the website for sending offers, information and deals etc in the future via emails, sms, telephonically and posts and sharing of the information to other sister concerns of Vacha for their benefit.
Vacha shall not be liable or responsible for any special or consequential damages that may result from the use of, or the inability to use, the materials on their Website.
In no event shall Vacha have any liability to you or others for damages, losses and causes of action (whether in contract, tort (including, but not limited to, negligence), or otherwise) for accessing this Website.
You declare and confirm that you are accessing www.Vacha.in voluntarily and entirely at your own risk and consequences incidental or consequential to such use.
You acknowledge and agree that Vacha neither endorses the content of advertisements or third parties’ web content, nor shall it be responsible or liable for the accuracy of material contained therein, or any infringement of third party intellectual property rights arising there from, or any fraud or other crime committed thereby.
Neither Vacha nor any of its officers or employees shall be liable or responsible for any direct, indirect, incidental, special or consequential damages arising out of or relating to these Terms and conditions of use, resulting from the use or the inability to use the Website services or resulting from any services provided by Vacha or any messages received or transactions entered into through the Service or resulting from unauthorized access to or alteration of user’s transmissions or data.
In no event or circumstances shall Vacha be held liable or responsible for any delay, failure, default or disruption of the contents or services delivered through the Website to you.
Vacha or its officers or employees shall not in any manner be responsible for any force majeure event, act of God or any circumstances beyond its control. as set out hereinafter which hinder your free and full access to the Website and or its services.
Neither Vacha nor shall its employees be held liable or responsible for any information displayed by it or for updating any such information.
Vacha is not liable and responsible for any claims, actions, proceedings, obligations, penalties, losses, liabilities, disputes, damages, costs, charges and expenses of any nature whatsoever arriving out of and as a result of reviews posted on the website www.Vacha.in regarding establishments as the website only provides a platform for users to express their opinions and these under no circumstance are views of Vacha, its affiliates, officers, employees, agents, partners and licensors.
You agree to indemnify and do hereby keep indemnified, safe and harmless Vacha, its successors and assigns of from and against any and all claims, actions, proceedings, obligations, penalties, losses, liabilities, disputes, damages, costs, charges and expenses of any
nature whatsoever suffered or sustained by Vacha due to :
Your breach of any terms or conditions of use or your representations and warranties contained in these Terms and conditions of use,
Your access to and/or use of the Website and/or the Content
Any act, deed, matter or thing which shall or may constitute an infringement of the copyright, trademark or any other intellectual property rights of any third party;
Any bogus or false orders placed by you or any third party using your used ID and password,
Any false, incorrect or misleading information provided by you to Vacha as to your name, e-mail address. Address, mobile number etc
Any disclosure of information, user Id, password made by you to any third party.
Vacha shall not be liable for any special, direct, indirect, punitive, incidental or consequential damages or any damages whatsoever (including but not limited to damages for loss of profits or savings, business interruption, loss of information), whether in contract, negligence, tort, strict liability or otherwise or any other damages resulting from any of the following:
The use or the inability to use the Website (whether due to disruption, limited access, changes to or termination of any features on the Website or otherwise) for any interruption, delays, errors or omissions with respect to any communications or transmission, or any damage (direct, indirect, consequential or otherwise) arising from the use of or inability to use the Website; Any shortcoming / error with respect to any information or Services purchased or obtained from a User or a third-party content provider through Vacha;
Unauthorized access by third parties to data or private information of any User;
Statements or conduct of any User of the Website; or
authenticity, availability, suitability, reliability, accuracy of the information, software, Services, content, etc;
You hereby indemnify Vacha and undertake to keep Vacha and its holding company indemnified against any and all losses, damages, costs, liabilities and expenses (including without limitation legal expenses and any amounts paid by Vacha or Addendum Private Limited to a third party in settlement of a claim or dispute on the advice of Vacha or Addendum Private Limited’s legal advisers incurred or suffered by Vacha or Addendum Private Limited arising out of any breach by you of any provision of these terms and conditions (or other illicit or unlawful use of this Website), or arising out of any claim that you have breached any provision of these terms and conditions.
Vacha reserves the right in its sole discretion at any time and for any reason with or without prior notice to you to (a) modify or discontinue, in whole or in part, any portion of the Website, the Content, hours of availability and/or your access to the Website, and (b) to modify, amend and alter these Terms and conditions of use. These terms and conditions of Use (as may be revised from time to time as described herein) are valid, subsisting and binding upon you and, unless otherwise expressly stated in these Terms and conditions of use, will survive the termination of your access to, and use of, the Website. Vacha may refuse, restrict, suspend or terminate your Account or services provided to you at any time, at its sole discretion without notice or suspend your Account until verification of the information you provided is complete without liability to you or any other party. Vacha may take technical action to block you from visiting the Website if it has reasons to believe or notice that you have violated or committed breach of any of the terms and conditions of use. Vacha shall in cases of suspected abuse, fraud, or violation make such rules and take such decisions relating to termination of membership as shall be final and binding on you. Should you object to any of the Terms and conditions of use, or any subsequent modifications thereto, your only recourse is to immediately discontinue participation in the Website and properly terminate your membership with Vacha and you agree, confirm and undertake not to raise any dispute in respect of the same.
This Agreement shall be governed by and construed in accordance with the laws of India. The competent Courts at Delhi , India shall have the sole and exclusive Jurisdiction to try and entertain all the disputes arising between the parties hereunder.
Any or all differences, disputes, non-compliance or non-payment arising out of these presents or interpretation thereof shall be firstly resolved amicably by the parties, within a period of 30 days from the date of receipt of notice by either Party from the other Party of any such dispute or difference.
In the event the Parties fail to amicably settle and resolve the dispute/s or differences/ that may have arisen between them within a period of 45 days from the date of reference, any and all such claims, disputes, questions, controversies, differences, non-payment or non-compliance involving any of the Parties in respect of or concerning or connected with these presents or its interpretation or implementation, or any clause or provision hereof, including related to the execution, validity, performance or breach or relating to the termination hereof (collectively referred to as “Disputes”), shall be referred to Delhi High Court Arbitration Rules.
Notwithstanding the existence of any disputes between the Parties which is referred to the process of amicable resolution or, arbitration as the case may be, the parties during the pendency of the process of amicable resolution or, arbitration as the case may be, shall respectively continue to act on matters under this Agreement which are not the subject matter of the dispute or difference as if no such dispute or difference had arisen.
This Website is the ownership of Addendum Sales Pvt Ltd and Addendum Sales Pvt Ltd makes no representations or warranties of any kind, express or implied, as to the operation of the Website or the information provided, the contents, materials, or products included in this Website or the quality of the products, timely delivery/execution of orders listed on the Website or Prices. To the full extent permissible by applicable law, Vacha disclaims all warranties express or implied, including, but not limited to the warranties of quality, service on fitness for a particular purpose. Vacha will not be liable for any damages of any kind arising from the use of this Website, or products acquired through this Website,
including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Pricing on this Website may be subject to change without notice.
Perishable products shown here are indicative. We do our best to give better result than shown. It may be possible that actual arrangement varies due to availability and other reasons beyond our control. However, we always ensure full or higher value to our customers.
Delivery schedule varies 7 to 10 days post confirmation of the order, depending on the destination city or town. For the products, which require usage of rare elements for manufacturing them and or International shipment, time will vary.
For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user.
The user agrees to give the correct information, which is true and authentic. We reserve the right to confirm the information provided by the user.
Our delivery services are on a back to back basis with courier agencies operating nationally. It is our endeavor to tie up with reputed courier companies with nation wide presence and an excellent track record, we are still dependent on their network and service. Though we deliver on the date we promise, the time may vary based on our own service provider’s delivery schedule. The product sold on Vacha are meant for consumption of general public, if you are suffering from allergy to any ingredients that goes into manufacturing our product, we request you to consult your physician before consuming the same. Vacha will not be held liable for any damage/loss/physical harm/mental harm/serious medical condition caused due consumption of the product sold on our Website or ordered through telephonic order service.
Products sold by Vacha on the Website are strictly meant to be consumed in moderation, and Vacha will not be held responsible by any means for any mental or physical damage or loss of life or failure of any or all organ/s in the body due to over consumption of the products.
We request you to check the ‘best before date’ before consumption. Incase the product is consumed the best before date, Vacha will not be held liable for any damage or loss caused to mental and physical health of the individual/s owing to such negligence. Vacha will post recommended methods and processes of brewing and consuming the product by its other customers, users, partners and patrons. Each of these recommendations will not be endorsed by Vacha and it is up to individual customer whether to accept the recommendation or not.
You agree and declare to comply with any and all rules, restrictions and disclaimers that are posted on the Website. All materials on the Website are meant to be reviewed in their entirety, including any footnotes, legal disclaimers, restrictions, disclosures and copyright or proprietary notices.
Disclaimers, restrictions, disclosure or hedge clauses apply to any partial document or material in the same manner as they do to the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.
You agree and confirm to abide by the terms and conditions of use of this Website and you shall affix your digital signature as acceptance of the terms and conditions of use by affirmatively “clicking” on boxes containing the words “I Accept,” “I Agree” or other similar phrases (collectively, “Acceptance Terms”). If you “click” on the Acceptance Terms, your “click” will be deemed a legally binding electronic signature at the time of registration and subsequently at the time of any transaction.
These terms and conditions of use represent the complete and exclusive agreement and understanding between you and Vacha regarding your rights to access the Website and to use the Content, and supersedes all agreements, writings, understandings which you may have with, and all representations (whether written or oral), regarding such subject matter.
Should any term or provision of these terms and conditions of Use be deemed or held to be invalid or unenforceable, the remaining terms and provisions will continue in full force and effect.
Vacha ‘s failure to insist at any time upon strict compliance with any term of these Terms and conditions of use, or any delay or failure on our part to exercise any power or right given to us in these Terms and conditions of use, or a continued course of such conduct on our part shall at no time operate as a waiver of such power or right, nor will any single or partial exercise preclude any other future exercise.
All rights and remedies given to us in this Terms and conditions of use are cumulative and not exclusive of any other rights or remedies which we otherwise have at law, equity or under this Agreement.
The terms and conditions of Use will be binding upon you and your successors-in -title and assigns.
Any and all headings in the text of these Terms and conditions of use are solely for convenience or reference and do not constitute a part of these Terms and conditions of use, nor do they affect the meaning, construction or effect of these Terms and conditions of use.
The terms “including” and “includes” as used in these terms and conditions of use are intended to identify some, but not all, examples relevant to the subject matter and, therefore, should be read as “including, but not limited to” or “includes, but not limited to.”
Vacha may assign or delegate its rights, duties or obligations under these Terms and conditions of use without your prior consent. However, you shall not assign or transfer your membership or user id to a third party without the prior written consent of Vacha.
These Terms and conditions of use are in addition to, and do not nullify, any other agreement between you and Vacha governing the conduct of your relationship with us or any other applicable terms and conditions found on the Website.
Force Majeure – Neither Vacha or any of our affiliates are liable for losses caused directly or indirectly by any of our non-performance as a result of events beyond our control including natural disasters, acts of God, war, terrorism, actions or decrees of governmental bodies, exchange or market rulings, failure of communication lines or utility systems, equipment and systems failures, unauthorized access, and theft (each, a “Force Majeure Event”). All of our obligations with respect to the effected elements under these Terms and conditions of use will be suspended for the duration of such Force Majeure Event.
By electronically indicating your agreement to these Terms and conditions of use or accessing the Website or using any of the Content after you have had an opportunity to review these Terms and conditions of use, you acknowledge and agree:
That you and, where applicable, the company or organization on whose behalf we grant you access to the Website intend to form a legally binding contract between you and Vacha;
That you have read and understood the contents of and agree to the terms and conditions of Use;
That you agree and intend that these Terms and conditions of use be the legal equivalent of signed, written contracts, and equally binding;
That by electronically agreeing to these Terms and conditions of use, you acknowledge that you have received a copy of these Terms and conditions of use by your viewing a web page containing a hyperlink to the web page where these Terms and conditions of use are displayed or otherwise; and
That if you are executing these Terms and conditions of use on behalf of others, you hereby certify that you are an authorized representative, duly authorized, including where applicable, by all required corporate action to act on behalf of such others.
You agree and declare to comply with any and all rules, restrictions and disclaimers that are posted on the Website. All materials on the Website are meant to be reviewed in their entirety, including any footnotes, legal disclaimers, restrictions, disclosures and copyright or proprietary notices. Disclaimers, restrictions, disclosure or hedge clauses apply to any partial document or material in the same manner as they do to the whole, and will be deemed incorporated in the portion of any material or document that you consult or download.
Orders once placed & processed through vacha.in may not be cancelled or refunded. However, it is our endeavor to provide the best of services to our customers and you may please write to email@example.com
Delivery schedule varies 7 to 10 days post confirmation of the order, depending on the destination city or town. For the products, which require usage of rare elements for manufacturing them and or International shipment, time will vary.
For orders in which problem arises owing to the mistake of the user e.g. wrong address or incomplete information or recipient not reachable, no refund will be given. Redelivery charges, if any, will be borne by the user
For orders in which problem arises owing to the mistake of the seller, in this case Addendum e.g. shipment not done or wrong product shipped, no refund will be given. However, the correct product will be shipped at no additional cost to the user.